Placing an order with Iron Aces Speed Shop may be done online or by calling us at (704) 255-1780.
First, we would like to thank you for choosing Iron Aces Speed Shop for your purchase, it means a lot to us. Once your order is placed, you will received an automated email from our eCommerce system confirming your order. In addition, you will receive an email from a member of our sales staff indicating when your order will ship and if it ships that day we will include the tracking number. In most cases, orders received before 2:00pm EST Monday thru Friday will ship the same day.
Iron Aces is a verified PayPal merchant (Click on their logo below!). As a verified PayPal merchant, you can be certain that you are receiving the highest level of transition process security. PayPal is committed to safeguarding your information and combating fraud by implementing and maintaining compliance with industry-leading security initiatives such as the Payment Card Industry (PCI) Data Security Standard.
We also protect any sensitive data transaction by using SSL encryption provided by GeoTrust. Our GeoTrust SSL certificates provides 40-bit up to 256-bit encryption, depending on your browser capability, thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site’s web server are private and secure.
In an effort to provide our customers the most easy-to-use, user friendly and informative online shopping experience possible, each product listing states what Harley-Davidson, Indian or Victory model and model year the product is compatible with. This appears in either the product description or in an “Options” drop down menu.
Since we are human if we’ve overlooked something, please give us a call at (704) 255-1780 or send us a message through our Contact Us form.
In most cases, orders received before 2:00pm EST Monday thru Friday will ship the same day however, in some instances this may be longer. With that, after an order is placed you will be contacted by a member of our sales staff with an exact date as to when your order will ship.
Iron Aces Speed Shop offers free shipping on all orders shipped within the United States. We do charge shipping on all international orders. To receive a shipping quote, please contact us using our Contact Us form. All orders are shipped via UPS Ground, USPS Priority Mail or USPS Priority Mail International.
At Iron Aces Speed Shop, we stand behind all of the products and vendors we represent but do recognize that at times there may be a need to return merchandise. Since many of our products are delivered to you directly from the manufacturer please be certain that your order is 100% accurate to avoid restocking fees. If you have questions about fitment please directly at (704) 255-1780 or through our Contact Us form.
All returns must be pre-authorized by Iron Aces and within 10 days after delivery receipt. A Return Authorization Number will be provided to you along with procedures on how to complete the return process. All returns must be in their original condition and in its original packaging/container.
If there is an error in shipment or the shipment was received damaged, please notify us within 24 hours of delivery receipt. When you receive your shipment, please check all boxes for damage before opening them. If there is evidence of tampering or damage, please refuse the shipment or open the box with the shipper present in case needs to be returned and a claim filed. Keep all original containers and all packing materials for return shipment if you do not refuse delivery.
In the rare instance that you receive a defective product, please Contact Us immediately. You may return items within five (5) business days from delivery receipt, but not thereafter, provided the item(s) is unused or unworn and with its original packaging. Any product returned that is not deemed defective will be subject to a 20% restocking fee.
Refunds will only be allowed when a replacement item is out of stock or has been discontinued. All refunds must be pre-authorized by Iron Aces.
All special order merchandise is non-returnable unless damaged during shipment or is defective. If the merchandise was damaged during shipping, you must Contact Us within 24 hours of delivery receipt.
Please review our Return Policy for more information.