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Iron Aces Speed Shop
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Privacy Policy

At Iron Aces Speed Shop, your privacy is very important. To better protect this privacy, we provide this notice explaining how your information is collected, used and options available to protect your rights to privacy.

How Information is Collected

 Iron Aces Speed Shop uses third-party services for analytics tracking, user authentication, advertising / promotion, content marketing, email marketing and payment processing.  These services may access your data solely for the purpose of performing certain tasks on our behalf.  We do not share personally identifiable information with them nor do we give them permission to disclose or use any of our data for any other purpose.

 While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Placing an Order

Iron Aces Speed Shop use the information you provide about yourself when placing an order only to complete that order. We do not share this information with third party service providers except to the extent necessary to complete that order.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

In addition, we use the information you provide about someone else when placing an order only to ship the product and confirm delivery. We do not share this information with third party service providers except to the extent necessary to complete that order.

We use email addresses to answer any emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties including third party service providers.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Information shared with a payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Please see the PayPal Privacy Policy for more details.

Drop Ship Orders

Iron Aces Speed Shop may share your name, address and telephone number with third party service providers only to the extend to ship out select drop ship orders.  These companies are authorized to use your personal information only as necessary to ship out your order.  Our business relationships with these third party service providers require them to maintain confidentiality of the personal information we share with them and only use this information for shipping out select drop ship orders.

Shipping Service Providers

Iron Aces Speed Shop ships via US Postal Service (via Endicia) as well as UPS and we share your name, address, phone number and email address with these shipping service providers to the extent necessary to ship that order.

Please see UPS’s Privacy Policy for more information

Please see USPS’s Privacy Policy for more information

Please see Endicia’s Privacy Policy for more information

Cookies

If you leave a comment on the Iron Aces Speed Shop website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to the Iron Aces Speed Shop website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on the Iron Aces Speed Shop website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Comments/Reviews

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Potato Soup Newsletter

When subscribing to the Potato Soup newsletter, you will be asked to provide your first and last name along with email address. All information is stored within MailChimp, our email newsletter service provider. We will only use this information to send you periodic emails about special Iron Aces promotions, blog post and or other industry news. You may opt-out of receiving the Potato Soup newsletter at any time by clicking on the “unsubscribe” link at the bottom of any of the emails.

Please see MailChimp’s Privacy Policy for more information.

Contact Us Form

Information collected when completing the Contact Us form will only be used for the sole purpose of communication directly with an Iron Aces team member and will never be used for any other reason.

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

How Long We Retain Your Data

If you leave a comment and/or review, the comment and/or review and its metadata are retained indefinitely. This is so Iron Aces Speed Shop can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on the Iron Aces Speed Shop website, or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Iron Aces Speed Shop has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How to Contact Us

Should you have other questions and/or concerns regarding our Privacy Policy, please contact us at (704) 255-1780 or send us a message using our Contact Us form.